If you have an alarm system that sends signals via the Public Switch Telephone Network (PSTN) (the traditional copper wire, circuit-switched telephone network), it’s essential to prepare for the switch-off which will complete at the end of January 2027.

The PSTN is currently being migrated to newer technologies (such as Voice Over Internet Protocol), and the migration is happening on a regional basis. Some areas have already started phasing out traditional PSTN.

What can I do to prepare?

It’s important to prepare for the end of the PSTN if your alarm dials-out through this method, as once the switch takes place, your system will no longer be able to transmit, putting your business at risk.

Start by speaking to your alarm provider. Some of the questions you might want to ask include:

• Whether your alarm system is compatible with alternative communication technologies?
• Whether you need to upgrade or replace any components of your system to ensure compatibility?
• Whether you can access alternative communication infrastructures such as cellular or internet?

You might also want to assess the costs associated with upgrading or replacing components of your alarm system, to adapt to alternative communication technologies. There could be potential cost savings or efficiency gains associated with transitioning away from PSTN that you can leverage for your business.

 Want to speak to a professional about our alarm system and your options? We offer an alarm installation and maintenance service. For more information, contact us on 0800 783 1025.