The ideal candidate:

Will be a confident and dependable leader with a proven track record in managing operations, people and clients. You’ll thrive in a hands-on environment, will be comfortable rolling up your sleeves to ensure daily operations run smoothly while also keeping an eye on the bigger picture.

You will:

• Have strong experience leading teams in the Fire & Security industry
• Be highly organised, with the ability to manage people, scheduling and compliance effectively
• Communicate with confidence, building trust and lasting relationships with clients
• Be commercially aware, able to spot opportunities and support business growth
• Show resilience, dependability and a commitment to delivering high standards every day
• Be ambitious with the drive to grow alongside the business and progress to a more senior role as the division expands

Essential:

• Strong background in operational management within the Fire & Security industry
• Proven experience in leading teams and frontline staff
• Excellent client relationship and communication skills
• Knowledge of auditing, compliance and health & safety
• Highly organised, proactive, results-focused.

Desirable:

• Business development or networking experience
• Familiarity with Uptick or similar management systems
• Knowledge of the Yorkshire business landscape.

Location & Travel:

• Based in Yorkshire
• Travel across the region for clients and site visits as required
• Travel to Head Office and other branch offices when required.

Company Overview:

KeyPlus is an SSAIB certificated security company with a strong reputation for highly accredited, reliable Mobile Response services across the North West. Following our first acquisition, we’ve diversified into alarm and CCTV installations and are now expanding into Yorkshire.

Our focus is on delivering peace of mind for our clients while creating a supportive environment for our employees. We value our people as our greatest resource and are committed to providing a safe, positive workplace built on mutual respect, teamwork and career development.

We’re looking for a General Manager to lead our Yorkshire Division, ensuring excellent service delivery, strong client relationships and continued growth. The role involves managing client relationships, ensuring service delivery meets expectations and supporting teams across multiple locations. You’ll be responsible for motivating staff, handling day-to-day operational challenges and maintaining consistent quality across the portfolio.

This is a busy and varied role that requires someone who is organised, approachable and confident in managing both people and performance.

Benefits:

• Competitive salary
• Company car or allowance
• Laptop
• Mobile phone
• Company pension scheme
• Opportunities for professional growth and overtime

Key Responsibilities:

• Take full responsibility for the day-to-day running and future development of our Yorkshire operations
• Lead and support a growing team of engineers and admin staff, ensuring high performance and motivation
• Act as the main point of contact for clients, building strong relationships and ensuring service delivery meets expectations
• Manage compliance, reporting, audits, and health & safety across the division
• Oversee scheduling, resourcing, and fleet management to ensure operational efficiency
• Support business development by identifying opportunities, networking, and helping expand services across Yorkshire
• Provide regular updates and reports to the Managing Director and Chief Executive
• Work closely with the Technical Director and Head Office team to maintain high standards and align with group objectives

We believe in supporting our people to grow with the business. As General Manager – Yorkshire, you’ll receive:

• Full induction and onboarding to KeyPlus systems, processes and standards (including Uptick).
• Ongoing training in compliance, health & safety and industry regulations.
• Leadership and management development to strengthen your skills in people management, client relationships and business growth.
• Mentoring and support from senior leaders, including the Managing Director and Chief Executive.
• Clear progression opportunities to Regional or Director-level positions as the Yorkshire Division expands.

How to Apply:

If you are an experienced manager looking for a key role in a growing company, we would love to hear from you. Please send your CV and a covering letter outlining your relevant skills and qualifications to:

[email protected]

Join KeyPlus and be part of a team that values expertise, dedication, and excellent customer service!