For Key Holding & Alarm Response services, our standard contract period is twelve months.
Call us on 0800 783 1025 and we’ll do our best to try and accommodate you.
We require 90 days written notice as standard.
Call us on 0800 783 1025 or complete our Quote Request.
Tick the “Accept Quote” and click the “Submit” button on your online quote and we we’ll arrange a suitable time to carry out the site survey.
All payments are via the Direct Debit scheme so we will send you an online bank mandate for completion.
Yes, you don’t need to do anything as our contracts roll over until either party terminates the agreement.
Once a start date has been agreed, we’ll liaise with your Alarm Receiving Centre (ARC) and inform them that we are your No. 1 Key Holder.
We only require one set to allow us to access your property.
No although we do restrict our geographical area and always aim to attend site within 20 minutes of an alarm activation.
Yes, we can use approved 24-hour locksmiths, glaziers, plumbers and electricians or we can contact a tradesman of your choice if you prefer.
Very rarely. However, a quick phone call can often be of enormous benefit to you. It depends on the incident level and the escalation procedure that we jointly agree upon at the start of the contract.
KeyPlus Security Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Key Holding and Security Guarding.