What to Look For When Choosing a Security Services Provider

Building a business takes a lot of time and effort, so it makes sense to protect it as best you can. Hiring a security services provider is a great step towards securing your business premises, but it can feel like a daunting process. Our directors have been in the UK security industry for over 25 years, so we know a thing or two about security services and what you should look for when choosing a provider. 

Local knowledge

When looking for an alarm response service, make sure you ask how quickly a company respond to alarm activations. Response times will be quicker if you work with a local company with local knowledge. Knowing the area really does make a difference. We know the local area inside out, and as a result, take on average 18 minutes to respond to alarm activations with 25% of call-outs attended in just 10 minutes. 

A professional team

Many people think that security staff work on temporary, zero hour contracts. While that may be true for some companies, it’s not the case for us. At KeyPlus, all our Patrol & Response Officers are full time and permanent members of the team who are paid the real Living Wage. Look for companies who, like us, value the relationships their team build with their clients, and who provide continuous training to ensure their employees continue delivering the best service possible.

SIA approved

Look for a company who are approved by the Security Industry Authority (SIA). The SIA is a national organisation who are responsible for regulating the private security industry. Reporting to the Home Secretary, they are an independent body with two main duties; the compulsory licensing of individuals undertaking certain activities within the private security sector and the management of their Approved Contractor Scheme (ACS). 

SIA approved companies have demonstrated their commitment to providing the best customer service to their clients and have licensed staff – a sign of quality and best practice in the security industry. As an SIA approved contractor, we’re proud to say we’ve scored over the required standard for the award for the 5th year running.

Want to find out more about the security services we offer? Call us on 0800 783 1025 or fill in your details here for a free no-obligation quote.

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